Shipping
- Shipping costs are calculated at checkout based on your location and the weight of your order.
- We offer one shipping option through the network of 7/11 convenient stores around the country of Taiwan.
- Shipping typically takes 5-6 business days for delivery.
Returns
- We offer a 30-day satisfaction guarantee on all of our products. If you are not happy with your purchase, you can return it for a refund.
- To return an item, simply contact us within 15 days of purchase and provide us with your order number and the reason for your return.
- Once we receive your returned item, if it is in perfect state, we will process your refund within 15 business days.
Damaged or defective items
- If you receive a damaged or defective item, please contact us the day of delivery.
- We will send you a replacement item or a refund.
Exchanges
- If you would like to exchange an item for a different size or color, please contact us within 15 days of purchase.
- Once we receive your returned item, if it is in perfect state, we will send you your new item within 8 business days.
Contact us
- If you have any questions about shipping or returns, please contact us at info@beadlings.me. We are happy to help!